Privacy Policy
Last Updated: July 2026
Introduction
JC Group Corp ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use and protect your information when you visit our website.
Information We Collect
We may collect information including:
Full Name
Company Name
Email Address
Telephone Number
Delivery Address
Billing Information
Product Enquiries
Quotation Requests
Website Usage Data
How We Use Your Information
Your information may be used to:
Respond to enquiries
Prepare quotations
Process orders
Deliver products
Improve customer service
Communicate regarding your enquiry
Meet legal obligations
Information Security
We implement reasonable administrative and technical measures to protect your information from unauthorized access, disclosure or misuse.
Third Parties
We do not sell, rent or trade your personal information.
Information may only be shared with:
Delivery partners
Payment providers
Professional advisers
Government authorities where legally required
Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
Improve website performance
Remember user preferences
Analyse website traffic
Your Rights
You have the right to:
Request access to your personal information
Request corrections
Request deletion where applicable
Withdraw consent where permitted by law
Contact
For privacy enquiries please contact JC Group Corp.
011 123 4567
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when visiting our website.
They help improve website functionality and user experience.
Types of Cookies We Use
Essential Cookies
Required for website functionality.
Performance Cookies
Help us understand website traffic and improve performance.
Functional Cookies
Remember your preferences for future visits.
Managing Cookies
You may disable cookies through your browser settings.
Some website functionality may be affected.
Disclaimer
The information provided on this website is intended for general information purposes only.
While every effort is made to ensure accuracy, JC Group Corp makes no warranties regarding:
Product availability
Technical specifications
Website content
Pricing
Delivery times
All information is subject to change without notice.
JC Group Corp accepts no liability arising from the use of this website.
Returns & Refund Policy
Custom Manufactured Products
Because most products are manufactured according to customer specifications, custom orders cannot be returned unless:
Manufacturing defects exist
Incorrect products were supplied
Written approval has been granted
Defective Products
Customers should inspect products upon delivery.
Any manufacturing defects should be reported within 7 business days.
Supporting photographs may be requested.
Incorrect Orders
If JC Group Corp supplies an incorrect product, we will arrange replacement or correction at our discretion.
Non-returnable Items
Returns are not accepted for:
Custom printed bags
Custom sized bags
Custom BOPP products
Used products
Damaged products caused after delivery
Delivery Policy
Delivery times vary depending on:
Product type
Manufacturing schedule
Order quantity
Custom printing requirements
Delivery destination
Estimated delivery dates are provided in good faith.
JC Group Corp cannot guarantee delivery dates where delays occur due to:
Supplier delays
Transport issues
Public holidays
Force majeure
Power interruptions
Material shortages
Risk passes to the customer upon delivery.
Quality Assurance Policy
Quality is central to everything we manufacture.
Every production run follows strict quality control procedures to ensure consistency, durability and customer satisfaction.
Our quality checks include:
Raw material inspections
Manufacturing process monitoring
Product measurements
Weight verification
Printing quality inspections
Final packaging inspections
We continually invest in technology, equipment and staff training to maintain high manufacturing standards.
POPIA Statement
JC Group Corp complies with the Protection of Personal Information Act (POPIA).
Personal information collected through this website is processed only for legitimate business purposes.
Information is:
Collected lawfully
Stored securely
Used responsibly
Never sold to third parties
Customers may request access to or correction of their personal information by contacting us.
Website Usage Policy
By using this website you agree that you will not:
Attempt unauthorized access to our systems
Distribute malicious software
Copy website content without permission
Use the website for unlawful purposes
JC Group Corp reserves the right to suspend access where misuse is detected.
Intellectual Property Policy
All website content remains the exclusive property of JC Group Corp, including:
Company logo
Product photography
Product descriptions
Icons
Graphics
Website design
Marketing materials
Documents
No material may be reproduced without prior written permission.
Warranty Policy
JC Group Corp warrants that products supplied will be free from manufacturing defects under normal use and handling.
This warranty does not cover:
Improper storage
Misuse
Damage during customer handling
Product modifications
Normal wear and tear
Warranty claims are assessed on a case-by-case basis.